Visor Visor

The maintenance command center for your PMS

Stop flying blind on maintenance. Get real-time visibility into stuck work orders, technician performance, and problem properties so you can fix issues before they become crises.

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Installs in 60 seconds. Always free. No credit card required.

Animated preview of Visor showing open work orders, median days to close, stall rate, property suggestions, and vendor performance inside your PMS.
Key insights from Visor, surfaced right inside your PMS.
Why Use Visor?

Three views your team will actually open every morning.

Stalled Work Orders 14 Urgent No Vendor Overdue 3 work orders need urgent attention #5841-1 2847 Oakwood Dr — HVAC not cooling URGENT No Vendor #5839-3 1203 Maple Ave — Leak repair ← Stalled Work Orders Service Request #5841-1 URGENT No Vendor HVAC not cooling — unit 4B PROPERTY 2847 Oakwood Dr, Denver CO OWNER Maple Ridge Properties VENDOR Not assigned Assign Vendor View History

Unstuck Your Work Orders

Instantly surface work orders that need attention.

Median days: scheduled → completed Apex HVAC 11d BlueStar Plumbing 8d Crestview Electric 5d Mesa Repairs 4d Summit Roofing 3d ← Vendor Breakdown Apex HVAC 11 day median · 28 WOs reviewed % COMPLETED 62% 17 of 28 WOs % DROP-OFF 38% 11 of 28 WOs 62% Completed 38% Drop-off

Improve Technician Performance

Easily breakdown vendor data to improve performance and relationships.

4821 W Cortland St, Chicago IL HIGH VOLUME + HIGH URGENCY Consider a preventive maintenance visit Recurring emergencies usually signal deferred maintenance. A proactive walkthrough of HVAC, plumbing, and appliances could break the cycle. 8 TOTAL 1 URGENT View work orders → 2103 S Kedzie Ave, Chicago IL HIGH VOLUME + HIGH STALLS Audit your vendor coverage for this property Work orders open but aren't dispatched — likely a vendor gap. Check if stalls cluster around a trade type and add a backup vendor. 15 TOTAL 3 STALLED View work orders → 719 N Pulaski Rd, Chicago IL HIGH URGENCY + HIGH STALLS Review urgent open work orders today Stalled urgent WOs are a resident-satisfaction risk. Find the stalled items and contact the assigned vendor or reassign. 2 STALLED 1 URGENT View work orders →

Solve Property Problems Early

Get real time health assessments of each property to address underlying problems before residents and property owners even see the problems.

Platform support

Works with the PMS you already use.

Available now
  • AppFolio
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Coming soon
  • Yardi
  • Buildium
  • Rent Manager
  • Propertyware
  • RentVine
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How Property Managers Use Visor

Get questions answered quickly instead of spending hours digging through your PMS.

I used to not know which jobs were stuck until someone complained. Now I can see all the stalled jobs right when I login and make sure my team is on top of them.

Will

Will

Broker

Our vendor's performance used to be just a gut feel we had. Now I can actually see their performance knowing who's best at scheduling and completing jobs.

Stephanie

Stephanie

VP Operations

We've typically been reactive to systemic issues at our properties. Visor is watching our maintenance history and proactively surfaces risks at each property so we can address them with clients before they blow up in our face.

CJ

CJ

Owner

What Visor does

Six upgrades to the PMS you already use.

Zero friction

Works Inside Your PMS

Download the plugin and data is surfaced right inside your PMS.

Bottlenecks

Prevent Maintenance Bottlenecks

Stalled work orders and Needs Attention buckets surface jobs slipping through the cracks.

Analytics

Get Advanced Analytics

Status breakdowns, property rankings, and vendor performance, all surfaced in your PMS.

One-click access

Data In One-Click

One click to get the property, unit, and work-order pages right from your PMS dashboard. No more complex navigation for the data you need.

Technician health

Visible Technician Performance

See your fastest techs, who you over-rely on, and who impacts your reputation most.

Benchmarking

Benchmark Assessments

See how your operation stacks up against your competitors. Get recommendations on where to focus.

About Visor
Built by Operators

Visor is made by the team from Latchel, a maintenance software company that helps hundreds of property managers optimize their operation.

Security

Visor runs entirely within your browser and is scoped only to your property management domain. No server access, no background syncing — just a lightweight layer on top of the software you already use.

Data Privacy

Your data stays yours. Visor never shares, sells, or exposes your data to third parties — it's scoped to your account and only accessible to you.

Tell us which PMS to ship next

We prioritize new platforms by demand.

Drop your email and your PMS. We'll let you know the moment Visor ships for you.